Privacy Policy
This Privacy Policy describes how Skybenn Studios LLC ("Skybenn Studios," "we," "us," or "our") collects, uses, and protects information when you visit skybennstudios.com or work with us as a client.
Information we collect
We collect the following types of information:
- Information you give us directly. When you fill out the contact form, request a quote, or email us, we collect your name, email, phone number (if provided), company name, and the details of your project inquiry.
- Automatically collected information. Basic analytics data including IP address, browser type, pages visited, and time spent on the site. This is collected through Cloudflare and (if enabled) Google Analytics.
- Cookies. We use minimal cookies for session management and basic analytics. See our Cookie Policy for details.
How we use your information
- To respond to quote requests and inquiries
- To deliver services you've hired us to perform
- To send project updates, invoices, and communication related to active work
- To improve our website and services
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Who we share information with
We only share information with third parties when necessary to deliver our services, and only the minimum required. Examples include:
- Payment processors (for invoicing)
- Email delivery services (for transactional emails)
- Hosting providers (Cloudflare, our own servers)
- Legal authorities if required by law
How we protect your information
We use industry-standard security practices including HTTPS encryption, secure authentication, and limited access to stored data. No system is 100% secure, but we treat your information with the same care we'd want for our own.
Your rights
You have the right to:
- Request a copy of the information we hold about you
- Request corrections to that information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of non-essential communications at any time
To exercise any of these rights, email us at hello@skybennstudios.com.
Data retention
We keep client records for as long as necessary to deliver services and meet legal, tax, and accounting requirements (typically 7 years for financial records). Quote requests that don't become projects are deleted after 12 months.
Children's privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via our website.
Contact
For any privacy questions or concerns, email us at hello@skybennstudios.com.